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Privacy and Cookies

Privacy Statement

To access Sutton Council's Privacy Policy please follow this link: Sutton Privacy Policy

    Sutton and Kingston Council’s are registered as a 'data controller' under the General Data Protection Regulations and the Data Protections Act 2018 and are committed to compliance with these Acts. This notice explains how we use and share personal information.

Why do we collect and keep personal information about you?

    We collect, process and hold information in order to:

    • provide efficient and effective services
    • deliver public services
    • understand what we can do for you and inform other relevant services and benefits
    • obtain your opinion about our services
    • prevent and detect fraud and corruption in the use of public funds
    • allow us to undertake our statutory functions and meet our statutory obligations

How we will use your information?

    We will use personal data in a manner that conforms to the Data Protection Act and will endeavour to keep the information accurate and up to date. We will process personal data for the following purposes:

        • to deal with the service that you requested and to allow us to be able to communicate, and provide services appropriate to your needs and to monitor our performance in responding to your request
        • to ensure we meet our legal obligations
        • to prevent and detect fraud or crime
        • for our law enforcement functions, ie trading standards, planning enforcement, licensing and other regulatory enforcement
        • to process financial transactions including grants, payments, benefits and invoices involving us or when we are acting on behalf of other government bodies
        • to conduct research and surveys and to allow for the statistical analysis of data so we can plan the provision of services
        • where necessary to protect individuals from harm or injury
        • where you have consented to the processing
        • where otherwise permitted under the Data Protection Act

      Cookies statement

      What is in a cookie?

        A cookie is a simple text file stored on your computer, laptop or mobile device by a website’s server. Only that server will be able to read the contents of that cookie. The cookie contains anonymous information such as a unique identifier, the site name and some digits.

        Cookies do lots of different things, they often:

          • recognise that you may already have given a username and password so you don't need to do it for every web page requested
          • measure how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
          • provide anonymised data to help website managers understand how people interact with the services